Thank you for your interest in our products! Below are the terms and conditions that apply to your purchase, they are here to explain your rights and if you have any questions you are always welcome to contact us and we will be happy to explain how this works. What is covered here are things such as who you are purchasing from (section 1), how to make an order (section 2), prices (section 4), shipping and delivery (section 6), right to withdrawal (section 7), and warranties (section 9) .Wehope that you will enjoy your purchase!


These general terms and conditions (the “General Conditions”) apply when you (“Customer” or “you”) place an order from Nicole Miles Illustration on, (the “Website”).

By accepting these General Conditions, you confirm that you are at least 18 years old or have your legal guardian’s permission and that you will comply with the General Conditions.

By accepting these General Conditions, you understand and accept that any order, purchase or transaction is made exclusively between Nicole Miles Illustration and the Customer, and that Tictail AB, Tictail Inc — as a platform provider - is not responsible for any content, interactions or transactions made on

Orders etc.

When you receive an order confirmation from us your purchase order is accepted and a purchase agreement is entered into. We encourage you to save the order confirmation for any future contacts with us. We may deny a purchase order for various reasons, for example if you provide incorrect personal data and/or have a record for non-payment of debt.

If the products ordered are sold out and, as a result, the order is cancelled by us, we will then refund any amount paid and notify you about equivalent products if such are available.

Products will not be delivered until full payment for them has been received.

Customer information etc.

You are responsible for ensuring that the personal data that you provide us with is correct and complete to ensure that orders reach the correct destination.

You are responsible for all purchases made with your login details. So make sure that you keep the login details secret and that no unauthorised persons have access to them.

Prices, fees etc.

The prices indicated on the Website apply to orders placed on the Website. All prices are in the currency stated on the Website and include VAT (depending on where you reside VAT may however not be applicable to your purchase). If nothing else is stated on the Website the prices do not include payment- or shipping fees and these are given separately. Please note also that local charges (such as currency conversion fees, credit or bank card fees, sales tax, customs duty etc.) may apply depending on where you live and local regulations. Such charges are at your expense and will not be refunded by Nicole Miles Illustration.

Special offers

From time to time we may offer more favourable purchase conditions or products such as discounts or limited edition prints. Such more favourable conditions are valid only for a limited duration of time or until the specific products are sold out, and may be cancelled by us at any time.

Shipping and delivery

Products in stock are normally dispatched within 5 working days. Once dispatched, delivery time depends on the destination and the postal service.

Right to Withdrawal

Unfortunately, except when products are sold out leading to us cancelling an order, we are not able to offer refunds or exchanges as this shop is still just a very small one. We will package your purchase in the best possible way to protect it from damage as it goes through the postal system, but we cannot take responsibility for accidents or losses caused by the postal system. Hopefully when the shop grows we will be able to offer a more flexible refunds policy but, until then, we really appreciate your understanding.

Limitation of Liability

Where applicable mandatory law does not provide otherwise, our liability is limited to direct damages and under no circumstances are we liable for indirect damages such as loss of earnings etc. Intellectual Property Rights

The Website and all its content is owned by us or our licensors and protected by intellectual property and marketing legislation. This means that trademarks, company names, product names, images and graphics, design, layout and information on products, services and other content may not be copied or used without our prior written consent.


We reserve ourselves for any image or typographical errors on the Website, such as errors in product descriptions, technical specifications, inaccurate prices or incorrect information with regards to whether a product is in stock. We are entitled to rectify any obvious errors and, at any time, to change or update the information on the Website accordingly.

The images on the Website are for illustration purposes only and do not guarantee to reproduce the exact number of products that you would receive at an order, nor the exact appearance, function or origin of the products.

Changes to the General Conditions

We may change these General Conditions at any time. We will then set forth the changed General Conditions on the Website and they will enter into force once you have accepted them (in connection with a new order through the Website or while browsing the Website).

Governing law and disputes

In the event of a dispute, we strive to comply with any decision by the relevant national consumer protection authorities.

Any dispute regarding the interpretation or application of these General Conditions shall be governed by and construed in accordance with the laws of the country or state where we conduct our business and shall be subject to the non-exclusive jurisdiction of the court at the place of our incorporation. “Non-exclusive jurisdiction” means that you may bring a claim against us in another jurisdiction if provided by applicable mandatory law.


That’s all! We hope that you enjoy your purchase! These Conditions were established by Nicole Miles Illustration on 16 December 2016 17:01:59